Over the last few weeks of school, a couple of reputable coding boot-camps have announce their imminent closure. I decided to look into this matter a bit further since I am currently enrolled in a boot-camp myself.
User Friendly DesignAll data is accessed through an easy to understand and operate dashboard. From here, navigation controls are made available depending upon user role priveleges.
Manage Multiple ProjectsThe projects view allows administrators and project managers to see all projects in the system. The list is searchable but detailed views of projects are limited to either the administrator or the assigned PM.
Manage Multiple TicketsThe tickets view is similar to the projects view in that the level of visibility is again set on a need-to-know basis. Excluding the adminidtrator role, assignment and ownership of a ticket determines the level of access.
Other ViewsEvery ticket gives the appropriate users the ability to add comments and attachments. Certain changes to tickets such as user assignement, status, priority, and type will trigger an automatic history and/or a notification, all of which are easily viewd by the user.
Explore EMS User Roles
Click user role to enter demo.
AdministratorThe administrator role has full access over all users, projects and tickets.
Project ManagerProject managers can view a list of all projects, and have full control over all projects they are assigned to.
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A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart...thus is coding.